Friday, May 11, 2007

Can't Make a Sound

Why I hate my job and other things that put me in the mood to listen to Elliott Smith. In a vain attempt to make myself the new dooce.com, sans the humorous literary commentary and edgy, put-it-all-on-the-table openness, let me just try relay to you the absurdity of my job. I am sure many of you can relate unless you work from home and never, ever, have to deal with stupid people. Right. So, now please join me in a collective scream at the top of your lungs to put you in the appropriate mood for the following diatribe on the fake plastic cubical life. Now let me preempt this by mentioning that I work at a technology helpdesk and I am happy to have a job that allows me to do many things other corporate type jobs do not allow, like access the internet [although that is kind of essential for this job], use a cell phone if need be, listen to music, and have flexible hours. But the pay is crappy so I guess it all works out. At least I have a job, albeit temporarily, but this is more a commentary for people who are stuck in jobs they would rather not be in…which I know is actually a smaller fraction than many people would believe. See, in America we have the fortunate opportunity to seek other employment if we are unhappy with our current one, given the right skill set and desire. I just happen to be in one of those transitional periods where I am trying to acquire the necessary skill set to move on to something I prefer better than this current situation…which is just about any other job.

Any given day begins with the blaring, earlier-than-the-Devil-wakes-up ungodly hour alarm that varies between pitch black and blinding sunlight throughout the course of the four seasons on Earth.

Step 1: Sleep walk to the shower while avoiding serious toe stubbing or forehead rapping, always a craps shoot on hot water availability, and stare blankly at the man you have become in the mirror wondering where the years went and why evolution hasn’t stopped your beard from growing so that you don’t have to shave at least once a week.

Step 2: Clothes. Inevitably whatever you wear will not be appropriate for whatever occasion or weather that will have to be faced that day. “I swear the weather said it would be sunny and 85 today.” And as you attempt to run in between the downpour raindrops to your car, you remember you have a meeting with the boss’ boss’ boss today: performance review. You know, the one after the one you got the comments about dressing more appropriately for work. And on that day you thought it was “wear your favorite character’s costume from Pirates of the Caribbean day” at work.

Step 3: The commute. For whatever reason, no matter what time you head to work, EVERYONE in your city/town is also heading to work at that time, and all of them are late for work. No matter how fast you drive, it is never fast enough so cars weave around you like you are one of those cones on the stunt driving courses you see in the car commercials because the late employee commuter is exactly the target market they envisioned when engineering that car.

Step 4: Find a parking spot. This may not pertain to everyone but anyone who works in a city or for a large university knows what I’m talking about. That fun musical chairs game like they have in that new VW, Kia, or Volvo commercial, except involving more fender-benders – not a very safe game to play kids. Don’t try it at home. Or your other option is to pay what amounts to higher rent to park your car than to live in your first apartment…and still have to walk a half mile to your desk.

Step 5: Get to your desk. Imagine it is the Middle Ages and you have been stripped naked, forced to run a gauntlet of whips and spits, mud and crud, and chains and rains. Except in the modern office it is each and every co-worker making a comment about getting caught in the rain, or something about the weather, or “how was your weekend?”, “Its Friday!” or “I can’t wait until the weekend, the week is going by sooooo slow”, that ridiculous minutiae that excels in wasting that precious life minutes at a time. It regurgitates that vomit you had been repressing since that Friday night binge you went on just to forget all that tedious bullshit in the first place.

Step 6: Start it up. Oh, flashbacks to corporate retreats and team building exercises to the Rolling Stones…the head’s still pounding, like a bad brain freeze. OK, now go through your mental checklist: caffeine – check, writing utensils – check, paper – check, phone login – check, deafening volume emitting headphones – check. Now, if the stars align just right, the planets make a straight line from the sun outward, and comet dust is sprinkled just in the right places then your computer will turn on, have internet connection, and the e-mail servers will be actually delivering messages.

Step 7: Work? Probably the high point of the day comes just before you start doing actual work, for a few short, brief minutes you check your personal e-mail, catch up on the late sports results, check your fantasy sports squads, get updates on world and local news events, and read those daily comics. Then it is all down hill from there - for the entire rest of your work day. And by the end, you finish lower than when you started, kind of like the stock market during a recession.

Step 8: Work. Don’t get too excited now. I know you are in your 8’ x 8’ cubicle surrounded by people who might actually want to do less work than you and the only windows you get to look at are provided by Bill Gates and expand to a whopping 19” at best, but please hold the enthusiasm – serious work needs to be accomplished. Alright, time to start taking a few calls…forgot your password? OK, no problem. Why? How am I supposed to know why you forgot your password? Maybe you should take out that stupid rod that’s impaled through your skull. Yes, that very thick skull. There, now isn’t that better? Oh, watch out! Oh no, I think you might have just been stabbed by the idiot stick. Yes, you need to use a number in your new password, see, exactly how it tells you there in the instructions on the screen in front of you. Thank you for call, look forward to talking to you in about 5 minutes when you forget what you set it to. Bu bye.

Step 9: Avoid work. Now is the time you seek out any and all possible avenues to avoid doing actual work. Use the bathroom, take a smoke break (even if you don’t smoke), walk around with papers in your hand and look really frustrated like you are trying to accomplish something really important or looking for someone to help you, this will send any and all running in the opposite direction. Check work e-mail even if you have read it all already, gives you a good excuse not to be answering phone calls. One hour later, answer another call just to keep a good appearance. Hello. Your computer’s not working you say? OK, what seems to be the problem? It is not working, hmm. You tried turning the monitor on and off? That’s good, that probably should have worked, yeah, definitely, good work. Now how about we actually try restarting the computer. Yes, that box looking thing on the floor. Yeah, it sure does take a while to load. What can be done to fix it? Besides removing the 18 IM applications that all load at start up? Yes, I understand, you gots to stay in touch with your peeps. Yeah. No, you probably should be trying to open that application while the computer is still booting, most likely why it takes even longer to open it. Oh, it is working now? Yeah, pretty amazing. Yes, it must be because you called the helpdesk, haha, never heard that one before, it always seems to work when you are talking to us, yes. Murphy’s law, yep, uhmm, yep. OK, bu bye.

Step 10: Lunch. Yes, that’s right, it is only lunch time.

Speaking of which, time for me to take a break. I should finish this on Monday and post the rest then. Appropriately on a Monday. You might see a different mood in that post, should be fun.

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